Summary
The Information and Instructional Systems department manages the district’s student information system – TEAMS – which is also used by the Human Resources and Finance departments to run district operations. The department supports PEIMS (state reporting) and transfers, identity management and single sign on (RapidID), data warehouse, online registration, and document management system (Scribbles).Ìý The department also includes Records Management, which stores and manages student and employee records, and Image Processing, the district print shop.
ERP/HRIS/SIS
Goal
Provide comprehensive ERP/SIS training and support to all campus and department faculty and staff.
Outcome:
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Reduction in repeat users in training courses.
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Reduction in help tickets for instruction and training.
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Decrease in clerk turnover at the campus.
Ìý
Outcome:
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Reduction in TREX requests out of compliance with TEA.
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Reduction in misplaced cumulative folders. 
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Reduction in clerk turnover at the campus.
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Reduction in PEIMS errors and fatals.
Outcome:
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Decrease in clerk turnover at campuses.
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Reduction in repeat users in training courses and improved continuous feedback. 
Outcome:
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Reduction in the number of tickets for trained issues/subjects.
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Reduction in clerk turnover at campus.
Programming
Goal
To improve data efficiency, integrity, and collection of data for AISD in the ERP & SIS systems.
Outcomes:
- Verify the accuracy of data and ensure that reports are readily available. Automate processes wherever feasible.
- Email of Information sharing with Program contacts.
- Reduced Fatals and Warnings on PEIMS submissions.
Outcomes:
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Send out email communication regarding system updates.
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Decrease the response time for help tickets.
Outcomes:
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Monitor the frequency and depth of code review.
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Regularly review and update documentation during development cycles.
PEIMS
Goal
Introduce procedural and systemic improvements to ensure quality data is submitted timely to TEA to ensure student data is communicated district wide, funding is maximized, and accountability is based on accurate data.
Outcomes:
- Sign in Google Sheets – JIT Monthly meeting.
- Emails from PEIMS office to affected individuals.
- Email of Information sharing with Program contacts.
- Reduced Fatals and Warnings on PEIMS submissions.
Outcomes:
- Email of Information sharing with Program contacts.
- Actual Submission date.
Outcomes:
- Training certificates.
- Email with attached reports.
Outcomes:
- Actual submission dates earlier than prior years = more real time data.
Integrations
Goal 1
Ensure identity and access management portal is both secure and convenient for end users. All goals remain the same, need manpower to successfully implement them.
Outcome:
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All vendors will be set up with data successfully being shared and no errors/issues are being reported.
Outcome:
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Only district purchased/approved applications that prove to be beneficial and highly used based off of analytic reports will be available in the SSO portal (no clutter/no overwhelming amounts of apps to choose from/no apps that are barely ever used will be present).
Outcome:
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Identity management portal remains secure, has no breaches, reports consistently show no issues with data being tracked.
Goal 2
Increase customer satisfaction.
Outcome:
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Tickets are being resolved in a more timely manner and my queue has fewer tickets.
Outcome:
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All district users feel more productive and at ease.
Outcome:
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Users have fewer questions, less frustration, and more knowledge of district products available for use.
Instructional Materials
Goal
Increase efficiency and accounting in order to provide necessary materials to staff and students in a timely manner with less staff and space.
Outcome:
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Verify with Library Services that we are accommodating their requests in a timely manner. 
Outcome:
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We will still be able to efficiently deliver needed instructional materials in a timely manner with less staff and space as these materials are time sensitive.
Outcome:
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All employees to be on the same page of the processes and expectation of the department.
Records Management
Goal 1
Develop practices to increase collaboration, record request responsiveness and streamlined workflow processes.
Outcomes:
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Monthly reports and statistic analysis demonstrate unduplicated record fulfillment and knowledge base downloads increased.
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Standardized FAQ responses will ensure clear expectations and quality customer service completions.
Outcome:
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Prior year graduate transcripts, immunization and test scores retrievable to satisfy allÌýrecord requests.Ìý
Outcome:
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Centralized warehouse, with records securely stored, and space that allows less redundant interaction with physical files.
Outcome:
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91ÖÆƬ³§ student records are standardized, appropriately maintained and easily accessible to all approved and applicable staff.
- Additionally, record requests shall be fulfilled in a timely manner and in a universally standard format.
Goal 2
Ensure 91ÖÆƬ³§ compliance with all Texas State Library and Archive Commission (TSLAC) requirements, retention limits and data silo integrity and retrieval measures.
Outcome:
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AnyÌý 9 – 12thÌýgrader’s required documents are in the archive and retrievable without requiring the source system to be maintained indefinitely byÌý91ÖÆƬ³§.
Outcome:
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91ÖÆƬ³§ legacy data silos to be moved to provisioned servers, that ensure data integrity and safety, regardless of original format or database structure. Improved quality of images for posterity.
Print Shop
Goal
Create a culture to show the impact of our work with students and staff, influencing increased production and knowledge of the Print Shop with AISD staff.
Outcome:
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View monthly job quantity against average job quantity per month with an increase of 5% overall.
Outcome:
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Reduced phone calls improving production time for both print shop and customer.
